Privacy Policy

Introduction

This Privacy Policy describes how Code for Game, LLC collects, uses, and protects your personal information when you use our Rappelz MMORPG platform, including account registration, virtual currency transactions, and in-game purchases.

We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable privacy laws. Registration is required for accessing our virtual currency system and making purchases.

Business Information

Information We Collect

We collect the following types of information:

Personal Information

• Email address for account creation and communication
• Username and display name for game identification
• Encrypted password for account security
• Language preference for localized services

Game Data

• Character information, progress, statistics, and virtual inventory linked to registered accounts
• Game achievements, levels, progression data, and virtual currency (points) balance
• Virtual currency purchase history, points transactions, and virtual goods acquisition records for registered accounts
• Chat logs and social interactions within the MMORPG platform (as permitted by law and tied to registered accounts)

Technical Information

• IP address and location data for security and service optimization
• Device information and operating system details
• Browser type and version for compatibility
• System logs and error reports for technical support

How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our gaming services
• Processing payments and managing your account
• Providing customer support and technical assistance
• Improving our services and developing new features
• Communicating important updates and security notices
• Preventing fraud and ensuring platform security

Information Sharing

We may share your information with trusted third-party service providers:

Service Partners

• Payment processors (Stripe, PayPal) for transaction processing
• Cloud hosting providers for service infrastructure
• Analytics services for service improvement (anonymized data only)
• Customer support platforms for assistance services

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection
• Secure payment processing through certified payment providers

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to limitations)
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain types of data processing

To exercise these rights, please contact us at [email protected].

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze service usage.

For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

Game data may be retained for account recovery purposes even after account deletion, unless you specifically request complete data removal.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe we have collected information from a child under 13, please contact us immediately so we can remove such information.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service.

Continued use of our services after policy updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: